James Drogan

Understanding the context from which an issue emerges is perhaps the single most important task on the way to resolution. 

I have a deep interest in, amongst other things, supply chains.  When exploring these I often use a graphic I call the Context of Interest.

This morning, one of my favorite sources of insight into systems, John Hagel, brings me Navigating From the Industrial Age to the Contextual Age.  It integrates with and adds to my thinking.

I recommend it to your attention.