James Drogan

Here is a piece by one of my favorite bloggers, Irving Wladawsky-Berger, that you may find of interest.

Complex, unpredictable, people oriented systems are what we took up in this term's System Design and Control class.  We have struggled and I've tended to think that is good.  Its frustrating for the students, of course, because they have been generally trained that there is a correct answer; one only needs to find it.

That doesn't quite square with the way the world is and is likely to be.