Comment on Bureaucracy
The Financial Times produces excellent coverage of relavant news and often incisive commentary.
I call your attention to Kay, J. (2011, July 13). Lessons from History for Rebekah Brooks. Financial Times, 11.
Words that caught my attention are:
The extensive use of meetings, the compilation of long lists of people copied into every communication, creates an environment in which there is no personal commitment to any course of action, and everyone feels relieved of obligation to acquire the knowledge to judge effectively.
John Day, the commentor, argues that this represents bueaucarcy at its finest. I agree.
Day then goes on to characterize the culture of "good organisations."
Day concludes with these words:
Good management means appointing good people, delegating to them, and creating an environment in which they can give their best. This is almost all that good management is about. Failure in that is a failure of management, not of subordination.
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