Education

General

  • Masters of Arts in Diplomacy, Norwich University, 2011
  • Advanced Freight Seminar, Northwestern University Transportation Center, 1989, 1990, 1991.
  • The Special Studies Program in Transportation: Logistics Analysis for Carriers and Shippers, Massachusetts Institute of Technology, 1983.
  • The Special Studies Program in Transportation: Transportation System Management and Analysis, Massachusetts Institute of Technology, 1982.
  • Railroad Institute, Multisystems, Inc., 1981.
  • Systems Research Institute, IBM, 1976.
  • Railroad Institute, Harvard Graduate School of Business, 1974.
  • BS in Applied Science, Southern Illinois University, 1965.

IBM Consulting Group Education

  • Sense and Respond Workshop, 1998.
  • Knowledge Management Workshop, 1997.
  • Information Technology Architecture Methodology Class, 1995.
  • Business Transformation Strategy Framework Workshop, 1993.
  • Managing the Consulting Engagement, 1992.
  • Business Transformation Methodology Class, 1992.
  • Business Transformation Practice Leader Workshop, 1992.